Website Legal Policies

Contractor.MBA is operated by Rooted Mission LLC. These policies apply when you visit our website, purchase or enroll in a Contractor.MBA program, access our content, submit an assessment or interview, or participate in our community.

By using this website, purchasing from Contractor.MBA, or accessing Contractor.MBA content, you agree to these policies.

TERMS OF USE

1. Educational Purpose

Contractor.MBA provides professional business education for contractors and construction business owners. Our programs are designed to help participants strengthen areas such as business operations, profitability, financial management, estimating, job costing, systems, capacity, growth, and commercial readiness.

Contractor.MBA does not provide legal, tax, accounting, investment, engineering, licensing, insurance, employment, or other regulated professional advice. Participants remain responsible for evaluating and implementing decisions within their own businesses and for obtaining appropriate professional advice when necessary.

2. Lawful Use

You agree to use the Contractor.MBA website, products, programs, community spaces, downloads, templates, and materials only for lawful purposes and in a manner that does not harm Contractor.MBA, Rooted Mission LLC, other participants, or any third party.

3. Enrollment and Payment

Program pricing, payment terms, and available payment methods are displayed at checkout.

Payment may be processed through Kajabi Payments or other available payment providers. Where third-party payment methods such as Klarna, Afterpay, Google Pay, or similar services are available, use of those services may also be subject to the provider's separate terms and eligibility requirements.

Enrollment is not complete until payment has been successfully processed.

If a program is offered through a payment plan or subscription, you authorize the payment method provided at checkout to be charged according to the terms presented at the time of purchase. Failed or missed payments may result in paused or canceled access where permitted by the applicable enrollment terms.

4. Refund Policy

For Contractor.MBA programs requiring an Intake Assessment, participants may request a refund before the required Intake Assessment has been submitted, unless a different written refund policy is stated for a particular program, sponsored cohort, promotion, or enrollment agreement.

 Once the required Intake Assessment has been submitted, participant onboarding and program preparation begin and tuition becomes non-refundable.

To request a refund, contact [email protected] within the applicable refund window and include your name, purchase email, program purchased, purchase date, and the reason for the request.

Approved refunds will generally be returned to the original payment method when possible. Processing times may vary by payment provider. Access to digital content, templates, community areas, or other program resources may be removed when a refund is approved.

Any different refund terms presented in writing for a specific program, sponsored cohort, promotion, or enrollment agreement will control for that enrollment.

5. Program Access and Changes

Access dates, program schedules, cohort dates, certificate requirements, and delivery formats may vary by program.

Contractor.MBA may reasonably update lesson sequencing, instructors or contributors, program materials, assignments, exercises, technology platforms, live-session schedules, supporting resources, or similar program elements when necessary to improve delivery or maintain program quality.

Material changes that substantially affect an enrolled participant's program will be communicated when appropriate.

6. Participant Accounts

Your Contractor.MBA account is for your individual use unless your enrollment agreement specifically provides otherwise.

You may not share login credentials, give another person unauthorized access to paid materials, resell course access, reproduce substantial portions of the program, or distribute Contractor.MBA resources outside your authorized personal or internal business use.

You are responsible for keeping your login information private. Contractor.MBA may suspend or terminate access if we reasonably believe an account is being misused.

7. Intellectual Property

Contractor.MBA curriculum, frameworks, teaching methods, videos, lessons, Contractor Reps, templates, worksheets, calculators, playbooks, assessments, graphics, written materials, downloads, and related educational content are owned by or licensed to Rooted Mission LLC unless otherwise stated.

Purchasing or receiving access to a program gives you a limited license to use the materials for your own learning and legitimate internal business operations. Enrollment does not transfer ownership of Contractor.MBA intellectual property.

Unless we provide written permission, you may not copy, publish, sell, teach, license, distribute, upload, resell, reproduce, create derivative commercial works from, or otherwise commercially exploit Contractor.MBA materials.

8. Participant Work and Submitted Information

You retain ownership of the business information and original materials you create about your own company.

When you submit assignments, assessments, interviews, reflections, forms, or other materials, you authorize Rooted Mission LLC to review and process that information for purposes including delivering the program, providing feedback, evaluating learning, tracking participant progress, improving Contractor.MBA, and conducting internal program analysis.

We will obtain appropriate permission before publicly using identifiable participant stories, recordings, testimonials, photographs, or similar material for marketing unless another written agreement already provides that permission.

 9. Interviews and Recordings

Certain Contractor.MBA experiences may include video interviews, recorded sessions, assessments, or participant reflections.

 Participation in a recording intended for public marketing, promotional, testimonial, or identifiable research-publication use may be subject to a separate release or consent.

 Completing an intake, assessment, or educational interview does not automatically give Contractor.MBA unrestricted permission to publicly publish your likeness, voice, statements, or identifying business information.

10. Community Guidelines

Contractor.MBA is designed for serious contractors, business owners, and professionals who want practical growth, better systems, and higher operating standards.

 By participating in any Contractor.MBA community, group, call, event, comment section, or member space, you agree to:

• Treat other members, guests, instructors, and team members with professionalism and respect.
• Keep discussions reasonably connected to business growth, learning, and the purpose of the community.
• Refrain from harassment, threats, bullying, discriminatory attacks, or intentional disruption.
• Avoid spam, irrelevant promotions, affiliate links, unsolicited lead-generation posts, or sales pitches without permission.
• Protect private member content, screenshots, recordings, templates, discussions, and confidential business information.
• Avoid presenting yourself as a Contractor.MBA or Rooted Mission LLC representative without written permission.
• Avoid using the community to collect member information, solicit employees, recruit clients, or promote competing offers without approval.

Contractor.MBA may remove posts, restrict participation, suspend access, or remove participants who violate these guidelines or materially harm the learning environment.

11. Third-Party Services

Contractor.MBA uses third-party technology providers to operate its programs and website. These may include services for website and course hosting, payments, forms and assessments, video interviews, email communications, analytics, project administration, and other program operations.

 Current providers may include Kajabi, Fillout, Hireflix, Google Workspace, and other service providers used in our normal operations. These providers may process information under their own terms and privacy practices.

12. No Guarantee of Business Results

Contractor.MBA provides education, frameworks, tools, examples, exercises, templates, community support, and business-building resources.

We do not guarantee specific outcomes, including revenue or profit increases, contract awards, financing or funding, business growth, licensing or certification eligibility, commercial or government contracts, improved credit, hiring success, operational improvement, project volume, or any particular financial result.

 Results vary based on each participant's market, pricing, costs, team, effort, execution, experience, timing, financial position, customer demand, business decisions, and other factors outside our control.

 Any examples, case studies, testimonials, or earnings references are illustrative only and do not promise or imply that you will achieve the same result.

13. Limitation of Liability

 To the extent permitted by applicable law, Rooted Mission LLC and Contractor.MBA will not be responsible for indirect, incidental, consequential, special, or business losses resulting from a participant's use of or reliance on educational material, programs, tools, or community content.

 Participants remain responsible for their own business decisions, actions, compliance obligations, and results. Nothing in these policies excludes rights or remedies that cannot legally be excluded.

14. Changes to These Terms

We may update these Terms as Contractor.MBA develops. The current version will be posted on this page with its effective date. Material changes affecting existing participants may also be communicated directly when appropriate.

PRIVACY POLICY

1. Information We Collect

When you visit our website, submit a form, purchase a product, join an email list, participate in a program, complete an assessment or interview, attend an event, or become a member, we may collect information such as:

• Name
• Email address
• Telephone number
• Company or business information
• Enrollment and purchase information
• Intake and assessment responses
• Video interview responses
• Course participation and progress information
• Assignments and Contractor Reps
• Communications with us
• Communication and marketing preferences
• Login and account activity
• Other information you choose to provide

Payment card information is generally processed by our payment providers rather than stored directly by Rooted Mission LLC.

2. Information Collected Automatically

When you use our websites or online programs, certain information may be collected automatically, including device and browser information, IP address, pages visited, referring sources, website interactions, course activity, and analytics information.

Cookies and similar technologies may be used to support website functionality, analytics, security, and marketing.

3. How We Use Information

We may use information to:

• Provide access to products, programs, courses, and membership areas
• Process payments and manage purchases
• Administer Contractor.MBA programs
• Conduct intake, assessments, and interviews
• Evaluate participant progress
• Provide participant support and feedback
• Send account updates, receipts, program notices, and support messages
• Send marketing communications where permitted or requested
• Improve curriculum, website performance, offers, and customer experience
• Analyze aggregate program outcomes
• Maintain security and prevent fraud
• Protect our business, participants, and community
• Comply with legal, financial, tax, or regulatory obligations

4. Program Measurement and Outcome Reporting

Contractor.MBA may analyze participant information to understand program effectiveness and participant progress.

We may create aggregated or de-identified information for purposes including program evaluation, curriculum improvement, funder or sponsor reporting, partnership development, impact reporting, and public reporting of program outcomes.

We will not intentionally identify an individual participant in public outcome reporting without appropriate permission or another lawful basis.

5. Service Providers and Data Sharing

We do not sell your personal information.

We may share information with trusted service providers who help us operate Contractor.MBA, including providers used for course hosting, payments, email, forms, assessments, video interviews, analytics, project administration, customer support, legal services, and accounting.

These providers receive information as reasonably necessary to perform services on our behalf and may also process information under their own privacy policies and contractual terms.

We may also disclose information when reasonably necessary to comply with law, enforce our agreements, protect rights or safety, prevent fraud, or respond to lawful requests.

6. Marketing Communications

If you subscribe to Contractor.MBA communications or otherwise consent to receive marketing messages, we may send information about programs, enrollment opportunities, resources, events, and related offerings.

You may unsubscribe from marketing emails using the unsubscribe option included in those communications. Operational communications relating to an active enrollment may still be sent when necessary.

7. Video and Interview Information

Contractor.MBA may collect video responses through interview or assessment platforms.

These responses may be used for intake, program placement, baseline measurement, participant support, educational evaluation, and program improvement.

Public use of identifiable video, audio, photographs, testimonials, or participant stories may require additional permission or a separate release.

8. Data Security

We use reasonable administrative and technological measures, together with our service providers, to protect information. However, no online system can guarantee absolute security.

9. Data Retention

We may retain information for as long as reasonably necessary to administer programs, maintain educational and business records, evaluate program outcomes, comply with legal requirements, resolve disputes, prevent fraud, and support legitimate business operations.

Specific retention periods may vary depending on the type of information and the legal or operational reason for retaining it.

10. Your Choices and Privacy Requests

You may contact us to request access to, correction of, or deletion of certain personal information, subject to applicable law and legitimate recordkeeping requirements.

Some information may need to be retained for legal, tax, security, fraud-prevention, transaction-record, or contractual purposes.

Privacy requests may be submitted to [email protected].

Additional privacy rights may apply depending on your location.

11. Children's Privacy

Contractor.MBA is intended for adults and business professionals and is not directed toward children under 13. We do not knowingly seek to collect personal information from children under 13 through Contractor.MBA.

12. Changes to This Privacy Policy

We may update this Privacy Policy as our programs, technologies, business practices, or legal requirements change. The most current version will be posted on this page with its effective date.